REFUND & RETURNS.

Return Window

Fashionbite accepts requests for eligible returns within 30 days from the date your order is delivered.

A return request should be submitted within this period and must meet the eligibility requirements described in this policy.

Returns requested after the applicable return period may not be accepted unless required otherwise by applicable law or specifically approved by Fashionbite.

Return Eligibility

To be considered for a standard return, merchandise should generally be returned in the same condition in which it was received.

Eligible merchandise should be:

• Unworn
• Unwashed
• Unused
• Unaltered
• Free from stains, odors, damage, or visible signs of wear
• Returned with original tags attached where applicable
• Returned with original packaging where reasonably applicable
• Accompanied by sufficient order or purchase information

Non-Returnable Items

Unless otherwise required by applicable law, certain merchandise may not qualify for a discretionary return.

This may include:

• Merchandise clearly marked "Final Sale"
• Gift cards
• Personalized or customized merchandise
• Items that have been worn or washed
• Altered merchandise
• Merchandise damaged after delivery through customer use or handling
• Items missing required tags or components where this prevents the item from being resold
• Items returned outside the applicable return window

A product page or promotional offer may also state additional return conditions applicable to a specific item.

How to Start a Return

Please contact Fashionbite before shipping merchandise back.

Return Address

Please do not automatically send merchandise to Fashionbite's listed company address.

Merchandise sent to an unauthorized location may experience processing delays or may not be received by the appropriate return facility.

Return Shipping

For standard discretionary returns, the customer is generally responsible for applicable return shipping costs unless Fashionbite states otherwise.

If a return results from an incorrect, damaged, or defective item attributable to the original order or fulfillment process, different return-shipping arrangements may be provided after the issue is reviewed.

We recommend using a trackable shipping method and retaining proof of shipment until the return has been completed.

Fashionbite cannot confirm receipt of a return until the applicable return destination actually receives it.

Refunds

Once an authorized return is received, the merchandise may be inspected to confirm that it meets the applicable return conditions.

If the return is approved, the applicable refund will generally be issued to the original payment method unless another method is required or separately agreed upon.

After Fashionbite issues a refund, the time required for the funds to appear may depend on the payment provider, bank, or card issuer.

Original Shipping Charges

Original shipping or delivery charges may be non-refundable for discretionary returns unless Fashionbite states otherwise, the return results from our error, or applicable law requires a different result.

Exchanges

Exchanges may be available depending on inventory, product variation, size, color, and other stock conditions.

If you need a different size, color, or product, contact us before returning your original purchase.

In some cases, the simplest option may be to return an eligible item for a refund and place a new order for the preferred merchandise.

Exchange availability cannot be guaranteed until the request is reviewed.

Damaged, Defective or Incorrect Items

If you receive merchandise that is damaged, defective, or materially different from what you ordered, please contact Fashionbite as soon as reasonably possible after discovering the issue.

When contacting us, please provide:

• Your name
• Order information
• The affected product
• A description of the issue
• Clear photographs when reasonably helpful to document damage, defects, or an incorrect item

Once reviewed, we will provide the available resolution appropriate to the circumstances, which may include a replacement, exchange, refund, or other appropriate remedy.

Sale & Promotional Items

Unless an item is specifically marked "Final Sale" or otherwise identified as non-returnable, promotional or discounted merchandise may remain subject to the normal eligibility requirements stated in this policy.

Items clearly identified as Final Sale at the time of purchase may not qualify for a discretionary return unless required otherwise by applicable law.

Order Cancellation

If you need to request cancellation of an order, contact Fashionbite as soon as possible.

We cannot guarantee cancellation once an order has entered processing, fulfillment, or shipment.

If an order can no longer be cancelled, you may need to wait for delivery and then request an eligible return under this policy.

If Fashionbite cancels an order after payment has been collected, the applicable amount will be refunded.